Services
Available Services
- Technology Consulting & System Modernization-Leading technology transformation initiatives from case management system implementations and workflow redesigns to staff training and change management.
- Data Analysis & Performance Reporting Enhancing data accuracy, RSA-911 compliance, and performance outcomes through targeted analysis and validation.
- Business Process Improvement Identifying inefficiencies, redesigning workflows, and aligning processes with federal and organizational goals.
- Project Management & Strategic Planning Delivering results through PMBOK- and Agile-aligned project leadership, planning, and execution.
- Training & Change Management Equipping teams with the knowledge, tools, and support needed to adapt, adopt, and succeed with new systems and processes.
- Quality Assurance & Continuous Improvement Driving accountability through case reviews, compliance monitoring, and outcome-based performance measures.
- Custom Solution Development Designing and implementing proprietary tools like Case Review Solutions (CRS) and Contract Oversight Solutions (COS) to automate review, oversight, and reporting functions.
- Rate Setting Analysis and development of data-driven service rates using cost, utilization, market, and comparative data to support equitable reimbursement, provider sustainability, and responsible program spending.
- Comprehensive Statewide Needs Assessments (CSNA) Comprehensive analysis of participant, service, demographic, performance, and stakeholder data to identify statewide needs, service gaps, underserved populations, and opportunities for program improvement—providing agencies with actionable recommendations to guide planning and resource allocation.
