
Founder of CM Solutions, brings more than 15 years of experience in Vocational Rehabilitation (VR) Services, with a career spanning direct experience within a state VR agency, national technical assistance, and consulting with VR agencies across the country.
Her expertise combines project management, case management system implementation,
Founder of CM Solutions, brings more than 15 years of experience in Vocational Rehabilitation (VR) Services, with a career spanning direct experience within a state VR agency, national technical assistance, and consulting with VR agencies across the country.
Her expertise combines project management, case management system implementation, business process improvement, data and performance analysis, and program consulting. This unique blend of programmatic and technical experience provides an understanding of both the day-to-day realities of service delivery and the systems, data, and processes needed to support effective programs.
Throughout her career, Brittny has partnered with agency leadership, program staff, technical teams, and vendors to navigate complex initiatives—from modernizing case management systems and redesigning business processes to strengthening data quality, improving performance, and implementing sustainable organizational change.
Brittny’s approach is grounded in making complex challenges manageable and turning them into practical, sustainable solutions that work for the people who use them. Through CM Solutions, that experience translates into a simple focus: helping organizations build better systems, stronger processes, and measurable outcomes.
People. Systems. Better Outcomes.
Let's talk about how I may be able to assist!
Leading technology transformation initiatives from case management system implementations and workflow redesigns to staff training and change management.
Enhancing data accuracy, RSA-911 compliance, and performance outcomes through targeted analysis and validation.
Delivering results through PMBOK- and Agile-aligned project leadership, planning, and execution.
Identifying inefficiencies, redesigning workflows, and aligning processes with federal and organizational goals.
Analysis and development of data-driven service rates using cost, utilization, market, and comparative data to support equitable reimbursement, provider sustainability, and responsible program spending.
Comprehensive analysis of participant, service, demographic, performance, and stakeholder data to identify statewide needs, service gaps, underserved populations, and opportunities for program improvement—providing agencies with actionable recommendations to guide planning and resource allocation.
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